Complete Tableside Orderingat a Fraction of the Price
ResDiary is one of the UK's established restaurant booking systems, trusted by chains like TGI Fridays and Turtle Bay. But here's what their sales team won't emphasise: ResDiary doesn't offer tableside ordering, digital menus, or order and pay at table functionality.
ResDiary charges £99-269/month for reservation management alone. For any ordering capabilities, you need separate systems. Servd gives you digital menus and reservations from £19.99/month, or complete tableside ordering for £39.99/month—saving you hundreds every month while delivering features ResDiary can't match.
ResDiary's Expensive Gap
What ResDiary Does Well
What ResDiary Cannot Do
ResDiary built their entire platform around reservations. That's valuable—but it's only half of what modern restaurants need.
ResDiary Pricing vs Servd Pricing
ResDiary Plans
Additional costs: 1% surcharge on deposits/payments, 3% on gift vouchers, SMS fees
All plans include the same features—none of which include tableside ordering.
Servd Plans
Digital menus + Reservations + Multi-language + Analytics + Floor plans
Everything in Starter + Tableside ordering + Pickup/Delivery + Kitchen display + Promo codes + Team management
Save £79.89 annually
Servd Professional (£39.99) costs 71% less than ResDiary Express (£99)—and includes tableside ordering that ResDiary doesn't offer at any tier.
The Real Cost of ResDiary
What You Pay
Even ResDiary's cheapest plan (Express) is £99/month—just for reservations with a 150 booking limit. For a busy restaurant needing unlimited bookings, ResDiary Ultimate costs £269/month or £3,228/year. And you still don't get tableside ordering.
What You'd Need to Add
To match Servd's capabilities with ResDiary, you'd need:
Annual savings with Servd: £1,668-4,668
Why Pay Premium for Half a Solution?
ResDiary charges premium prices because they serve enterprise chains and have extensive integrations. That's fine for large groups with dedicated IT teams and existing ordering systems. But if you're an independent restaurant or small chain, you're paying for:
- Enterprise features you may not need
- Integrations with systems you don't use
- A platform that still can't take table orders
What Independent Restaurants Actually Need
Servd delivers what restaurants actually use, at a price that makes sense.
Servd Professional: Everything You Need
Tableside Ordering System
Transform table service with QR code ordering:
- Guests scan code at their table
- Browse your digital menu with images
- View allergens and dietary information
- Place orders from their phone
- Orders sent directly to kitchen display
- Track status in real-time
ResDiary can't do this. Their 'ResDiary Evo' AI features are for reservations only.
Complete Digital Menu System
Create menus that sell:
- AI import from photos—upload existing menu, done in minutes
- Beautiful item presentations with images
- Nutritional information display
- 14-category allergen labelling
- Dietary tags (vegan, vegetarian, gluten-free, halal)
- Auto-translation to 10+ languages
- Update prices and availability instantly
ResDiary has no menu creation tools whatsoever.
Online Ordering Built In
Capture revenue beyond dine-in:
- Pickup orders with scheduling
- Delivery orders with address collection
- Centralised order dashboard
- Same kitchen display for all order types
- Promo codes work across channels
ResDiary offers none of this.
Kitchen Display System
Keep your kitchen in sync:
- Real-time order display
- Clear item details and modifications
- No more lost tickets
- Organised order flow
Marketing & Promos
Drive repeat business:
- Promo codes (percentage or fixed)
- Usage limits and expiration
- Track code performance
- Incentivise orders
Team Management
Control staff access:
- Add team members
- Role-based permissions
- Activity tracking
- Secure operations
All included in Servd Professional at £39.99/month.
When ResDiary Might Make Sense
We'll be honest: ResDiary has strengths for specific situations:
- Large chains with 20+ locations needing centralised management
- Restaurants already using Access Group products (same parent company)
- Venues prioritising DesignMyNight marketplace discovery
- Operations with complex POS/PMS integrations already configured
But even in these cases, ResDiary still lacks ordering functionality. You'd need Servd or something similar alongside ResDiary anyway.
For everyone else—independent restaurants, small chains, venues wanting complete functionality—Servd is the clear choice.
Switching from ResDiary
If you're currently paying ResDiary's premium prices, here's how to transition:
The Full Switch
Replace ResDiary entirely with Servd:
Sign up for Servd free trial
Use AI menu import to build digital menus (minutes, not hours)
Configure reservation settings to match your needs
Update website booking widgets
Train staff (intuitive interface—minimal training needed)
Go live and cancel ResDiary
Gradual Transition
If you need time to evaluate:
Add Servd Professional for ordering capabilities
Run parallel with ResDiary for reservations
Compare direct Servd bookings vs. ResDiary
Consolidate when confident
Frequently Asked Questions
Is Servd reliable enough to replace ResDiary?
Yes. Servd is built on modern, robust infrastructure. The difference is Servd focuses on giving restaurants complete tools affordably, rather than charging enterprise prices for reservation-only software.
What about ResDiary's DesignMyNight integration?
DesignMyNight helps with discovery in UK cities. It's useful but not essential—most diners find restaurants through Google, social media, and word of mouth. The discovery value doesn't justify £99-269/month when the platform lacks ordering features.
Can Servd handle high-volume reservations?
Yes. Servd's reservation system has no artificial booking limits. Whether you take 100 or 1,000 reservations monthly, pricing stays the same.
Does Servd have the same integrations as ResDiary?
Servd provides its own ordering and kitchen display system, reducing the need for external integrations. For payment processing, Servd integrates with Stripe. Contact our team to discuss specific integration needs.
How much will I actually save?
See the savings table below showing annual cost comparisons for each ResDiary plan.
Annual Savings Breakdown
| ResDiary Plan | ResDiary Annual | Servd Professional Annual | Your Savings |
|---|---|---|---|
| Express | £1,188 | £479.88 | £708.12 |
| Pro | £1,668 | £479.88 | £1,188.12 |
| Connect | £2,268 | £479.88 | £1,788.12 |
| Ultimate | £3,228 | £479.88 | £2,748.12 |
Or with Servd annual billing (£399.99): save an additional £79.89.
The Bottom Line
ResDiary charges £99-269/month for reservations alone.
Servd charges £39.99/month for reservations PLUS tableside ordering, digital menus, online ordering, kitchen display, and promo codes.
| Feature | ResDiary Express | Servd Professional |
|---|---|---|
| Monthly Cost | £99 | £39.99 |
| Annual Cost | £1,188 | £479.88 (or £399.99) |
| Tableside Ordering | ||
| Digital Menus | ||
| Order & Pay at Table | ||
| Online Ordering | ||
| Kitchen Display | ||
| Promo Codes |
60% lower cost. Dramatically more features.
Your Restaurant DeservesComplete Tools
ResDiary serves the enterprise market with enterprise pricing. But unless you're a 50-location chain, you're overpaying for features you don't need while missing features you do.
Servd was built for restaurants that want everything—digital menus, reservations, tableside ordering, online ordering—without the enterprise price tag.
Why pay ResDiary prices for half a solution? Get everything with Servd.